Organisational design: Should L&D fight the system?

In learning and development we often accept an organisation’s design without criticism. But, if we’re in the business of improving performance, don’t we have a responsibility to challenge that design if we think it will help?

This week on the GoodPractice Podcast, Mark Britz from the eLearning Guild joins Ross Garner and Owen Ferguson to discuss how far we should push against organisational structures and processes.

Show notes

Details of Dave Snowden’s Cynefin framework can be found here:

For more on Harold Jarche, see his website:

The Realities360 conference ran from July 26 – 28 this year. See the website for details:–home/

Owen’s disputed Netflix anecdote can be read about at Digital Spy:

We pass no judgement on Adam Sandler’s movies, but The Verge has an article titled: ‘Netflix accuses its users of watching 500 million hours of Adam Sandler films’. Read it here:

The Onion’s story – ‘How Bad For The Environment Can Throwing Away One Plastic Bottle Be?’ 30 Million People Wonder – can be read here:–2892

Ross recommended the film Plastic Ocean on Netflix, as an emotional jolt that has made him recycle a lot more. If you want to act as a commitment device, tweet him with the hashtag #IsRossRecycling?

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Connect with our speakers

If you’d like to share your thoughts on the show, you can find Mark on Twitter @Britz, Ross @RossGarnerGP and Owen @OwenFerguson.