How can UX design be applied to L&D?

At work, a great learning experience doesn’t start when they access a course or resource: it starts when they make a decision to become better at their job.

On this week’s episode of the GoodPractice Podcast, Gemma Critchley from Aviva joins Ross Garner and Owen Ferguson to discuss UX design for L&D. What is UX design? How far does it’s remit extend and how can you start applying UX principles to your learning solutions?

Show notes

Gemma’s blog can be found at

Fuchsia, Google’s experimental OS, was featured in Fast Company at:

You can find out about the Concern Task Resource model at:

Another useful UX resource can be found from Semantic Studios

And the Tim Hartford blog that Owen referenced is available at:

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Connect with our speakers

If you’d like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson, and @GemStGem.

You can also tweet @GoodPractice or @GoodpracticeAus.