How effective are we at separating the ‘messenger’ from the ‘message’? Do we truly listen to what people have to say, or are we overly focused on how they say it and who they are?

These are the questions up for discussion on this week’s GoodPractice Podcast, as Nicola Boyle, Ross Garner and Cat MacLeod are joined by Joseph Marks, co-author of Messengers.

In this episode we discuss

  • The difference between ‘hard’ and ‘soft’ messengers
  • Who we trust and why we trust them
  • How gender affects how messages are received

Show notes

Messengers, by Stephen Martin and Joseph Marks, is out now:

Details of the ‘America in One Room’ project are online at:

For more on the menopause, see the British Menopause Society at:

The Menopause Cafe, covered in The Guardian

The CIPD’s ‘Let’s talk menopause’ resource:

A clip of Kirsty Wark discussing the menopause at:

For more information on giving blood:

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