The modern office, based largely on a ‘factory’ model, is constantly being re-organised in a bid to optimise output. But how far have cubicles, hot desks and pods been effective? What principles should guide these design choices?

On this week’s #TheGPPodcast, Ross Garner, Ross Dickie and Owen Ferguson are joined by author and workplace designer Neil Usher.

In this episode you’ll find out about

  • Factors to consider when designing an effective office space
  • The relationship between spaces and the meanings we attach to them
  • The pros and cons of working from home.

Show notes

Neil’s book, The Elemental Workplace, is available from Amazon:

He blogs at

The study Ross Garner discussed, on the effect that working from home had on a Chinese travel company, was: Bloom, N., Liang, J., Roberts, J., & Ying, Z. J. (2014). Does working from home work? Evidence from a Chinese experimentThe Quarterly Journal of Economics130(1), 165-218.

Owen’s WILTW on the 3-click rule was from The Nielson Norman Group:

The podcast episode Neil talked about was ‘157 — Why should we care about behaviour change?’ with Julie Dirksen, available online at:

For more on ‘libertarian paternalism’, see the book Nudge by Thaler and Sunstein, or the paper:

Thaler, R. H., & Sunstein, C. R. (2003). Libertarian paternalismAmerican economic review93(2), 175-179.

The podcast episode that Ross Dickie recommended was from Reply All

The film that Ross Garner discussed was Once Upon a Time… in Hollywood. If you want to know some background before you go in, see the Tate Murders Wikipedia page:

Breeze through your next difficult conversation with ease by downloading your FREE bundle of resources:

Subscribe to the Podcast

There are so many ways to subscribe to TheGPPodcast. Click your preference below and subscribe.

Connect with our speakers

If you’d like to share your thoughts on this episode, connect with our speakers on Twitter:

And tweet us @GoodPractice and @GoodPracticeAus

You can also find us on LinkedIn.