Many learning interventions start out from the position that people would perform much better in their roles if they just did what we told them. But what if this approach is misguided?
What if the mistakes that people make aren’t due to a lack of awareness, but because of a host of environmental factors that incentive the wrong behaviour?
The book the team kept referencing was Thaler and Sunstein’s Nudge, available from Amazon: https://www.amazon.co.uk/Nudge-Improving-Decisions-Health-Happiness/dp/0141040017
The podcast episode Owen recommended, on cellophane, was from 50 Things That Made the Modern Economy: https://www.bbc.co.uk/programmes/w3csz2w3
Ross doesn’t want to link to his What I Learned This Week, because he doesn’t want anyone to see the film.
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