As political rhetoric becomes more divisive, public and private organisations have been moving in the opposite direction: putting diversity and inclusion centre stage.

But who is responsible for ensuring that such programmes actually make a difference to organisations and people? And how do we make sure that words translate into action?

In this week’s episode of The GoodPractice Podcast, Ross G is joined by Cat MacLeod and Reed Business Information’s Sukh Pabial to share their ideas.

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If you’d like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @CatGoodPractice and @SukhPabial.

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Sukh podcasts at

The blog by Daniel Juday that Ross referenced is available at: 

The Harvard Implicit Association Test is at:

The study Ross referenced, comparing the callback rate for resumes with ‘white names’ vs ‘African-American names’ is a little old, from research carried out between July 2001 and January 2002: 

A more recent study, from 2016, found similar results: 

Sukh’s thoughts on Starbucks’ racial bias training are captured in this thread:

The growth mindset article Sukh mentioned is at: 

The Lancaster bomber VR experience Ross discussed is covered in more detail here: This link includes details for where you can try it yourself.