In July 2009, Visa Europe – achieved Investors in People Bronze recognition. [1] Mark Latteman, an OD Business Partner for Visa Europe, formed a key part of the team behind Visa’s journey to IiP status. I recently spoke to Mark about his experience of working towards the Standard with Visa. In particular, I was keen to find about more about why Visa thought achieving the standard would improve the performance of the business and why Visa now plans to ‘go for gold’ in 2012.

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Listen to my conversation with Mark

Investors in People (IiP) is the UK’s leading people management business improvement standard, designed to help organisations develop performance through their people. The Standard can be achieved through IiP assessment, which requires organisations to meet a range of performance and development-focussed evidence requirements. Organisations that go beyond the Standard to meet additional IiP requirements can be awarded with Bronze, Silver or Gold recognition.

[1] Visa Europe is part of the global Visa network, providing the brand, systems, services and rules that enable electronic payments between millions of European consumers, businesses and merchants.