Perhaps in 2015 it will be as easy as Trinity finds it in the Matrix when she needs to know how to fly a helicopter This is true just-in-time learning linked to a performance outcome. I need to fly this helicopter now give me the skills, knowledge and experience to do it immediately.

Tony Karrer’s big question this month is “So what can, should, or will, we offer the digital generation by 2015? Whilst the reality for knowledge workers in 2015 is that learning will not be downloaded into their brains in an instant I think we can see that the arrival of technology like the iPad is going to continue to drive expectations of easy to access knowledge where and when you need it. Indeed one of the things that the iPhone and iPad are so good at is making the technology invisible and something that just works.


I only have to look across the living room in the evening to see my wife, Carolyn on my old iPhone using the Facebook app to see what the kids are up to or playing a game to see how this type of computing is changing user expectations. Carolyn would never  consider doing this on a lap top. A laptop is a complex machine she does not want to engage with.

I wonder where all this will take the type of device(s) that people want to use at work to communicate, interact and find knowledge in 2015.

I think the biggest change coming in terms of workplace learning is going to be better and better tools to provide continuous learning depending on your context. The right learning in the right context. Context is crucial to performance and learning exists to improve performance.

Josh Bersin presented the following slide at Learning Technologies this year.

The model we need to consider

My hope is that by 2015 this is so well accepted that it is seen as old hat by the industry. This will mean that it is the starting point for developing a learning strategy rather than seen as an add on to traditional training.  I also think that the LMS will have finally been dumped as learning professionals realise that it doesn’t support this type of learning and a more flexible model based on less control and increased social media is adopted.  Jay Cross had a great post on the future of the LMS recently

So quick summary for 2015:

  1. Very different expectations from people about how they want to to access knowledge
  2. A far better ability to provide the right learning for the performance context
  3. An accepted model of continuous learning focussed on improving performance.

I’m off for a helicopter lesson.