Since 2000 we’ve been developing award-winning performance support tools that are relied upon by global organisations to develop their employees. We design and deliver high-quality learning resources that will inspire your people.
Joined Emerald Group
Awards won since 2016
Downloads of our podcast
Continents we have offices in
Year we began
Number of pets owned by the team
When you become a GoodPractice client, you can count on us to:
- Really take time at the start to understand your specific needs.
- Ensure your solution is designed to look and perform exactly how you want it to.
- Support you to launch your resources effectively and get people engaged.
- Work with you to ensure your resources evolve over time.
We work hard to understand where each client is coming from, and focus on helping them meet not just their immediate needs, but their future aspirations too. We leverage the collective genius of our team and partner with you to create outcomes which add real value.
We based all our big decisions about new content, website design and technical innovation on hard evidence. We test our theories by carrying out primary research - the findings aren’t always what we expect, but they always inform our approach.
We develop the content and the technology to support the evolution of our products. We research the L&D market thoroughly so we are able to tap into the challenges, needs and expectations of our core audience.
We are deeply curious, so we won’t settle for what we already know about the awesome world of L&D. You can rely on us to ask the tough questions. What’s more, through our research programme, our podcasts and blogs we continue to share new ideas and fresh perspectives.
We take the business of creating content pretty seriously. We’ve developed a content charter to ensure that our high standards are reflected in every piece of work we do.
The new millennium sees dotcom company goodpractice.net spring to life. It's the brainchild of Margaret Ford (now Baroness Ford of Cunninghame). Peter Casebow joins as Chief Knowledge Officer to help bring big ideas to life.
Managers' Knowledge Bank - an online toolkit to support HR and L&D professionals - is launched. Our first client is the Scottish Ambulance Service. But just as the business is taking off, the dotcom boom turns to bust. We prepare ourselves for a bumpy ride.
Peter Casebow takes over as Chief Executive Officer. We start to branch out with the creation of Toolkit for Managers, which helps managers to take professional development into their own hands.
On the back of the success of Toolkit for Managers, we realise that more senior managers and leaders can benefit from our online support materials too. So after some navel-gazing, head-scratching and a focus group or two, we develop the shiny new Toolkit for Leaders. It is an overnight success.
Owen Ferguson joins GoodPractice as Product Development Manager.The GoodPractice team goes from strength to strength, as does our client membership base, with up to 1,000,000 leaders and managers able to access our toolkits throughout the UK.
Owen Ferguson becomes Product Development Director, and under his guidance our toolkits start to feature audio interviews with big names in the world of leadership and management. We also secure interviews with experienced HR and L&D practitioners, as well as getting 'on the ground' insights from leaders and managers themselves.
In 2010 we bring our content management system architect Jonny Anderson in house. Our technical capability and know-how goes from strength to strength.
A busy year for GoodPractice sees the launch of our e-learning offering, with 10 modules focusing on key leadership and management skills. We start to cater for the mobile market with our Top Tips for Managers app, which quickly becomes a hit in the Apple iTunes store. We also go all Steven Spielberg and move into the world of video production. We produce a series of 'talking heads' style interviews to feature in our toolkits, and even try our hand at stop-motion animation too.
It turns out our clients love the e-learning we have produced, spearheaded by then Learning Engagement Manager, James McLuckie. The GoodPractice team decides to get in shape and joins in with the Global Corporate Challenge - the world's biggest fitness initiative - for the first time. We now participate every year with a healthy dose of GCC rivalry springing up between the GoodPractice teams as we walk, run, cycle and swim our way around the virtual globe.
Owen Ferguson becomes Chief Operating Officer, and we start the year with the publication of our New Perspectives on 70:20:10 white paper, which causes quite a stir. Our work catches the eye of Emerald Publishing, who go on to acquire the organisation in June 2015.
GoodPractice wins the Education and Training award at the Herald Scottish Digital Business Awards in recognition of our work with Edrington to create The Edrington Academy.
In February 2017, GoodPractice and our client Edrington take home the Gold award for External Learning Solution of the Year at the Learning Awards. Owen Ferguson becomes MD in April 2017.
Read about the different solutions we’ve developed in partnership with our clients.